upskillable LLC Privacy Policy

itcaan is product upskillable FZCO

Last updated: September 20, 2019

upskillable LLC (“upskillable”, “we,” “our”, or “us”) values the trust our users (“you”) place in us when they give us access to their personally-identifiable information (“Personal Information”). This Privacy Policy (“Policy”) describes how we work to maintain that trust.

This Privacy Notice explains the collection, use & disclosure of personal information through our website at https://www.upskillable.com & its sub-domains (“Website”) & our Hiring Intelligence platform & related services (“Services“).

Please note that our Website contains links to other sites not owned &/or operated by us; therefore these sites may have privacy policies that differ from our Website.

Quick Links

You can click these links to visit a particular section of our privacy policy statement.

Definitions

Service
Service is the https://www.upskillable.com website operated by upskillable LLC
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small files stored on your device (computer or mobile device).
Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.

What does upskillable do?

upskillable LLC is a pre-employment assessment solution built by a team of experts with years of experience working with great organizations. Our pre-employment assessment solution is not only easy to use, but also curates instantly the top candidates for you making the hard work of hiring the right person easy. Candidates you interview will immediately stand out in quality & fit making it easy for you to make the right choice the first time.

upskillable is a Limited Liability Company (LLC) registered (I106730CS) & headquartered at United Arab Emirate (UAE), but works with affiliates, service providers & customers all around the globe. upskillable operates the https://www.upskillable.com website & its subdomains. upskillable helps employers make smart recruitment, development, and structure decisions (hereinafter referred to as the “Service”).

What information does upskillable collect through the Website?

upskillable collects several types of data or information like personal data, usage data, location data, tracking and cookies data. The data or information that we may collect about you through the Website broadly falls into the following categories:

Information that you provide voluntarily
Certain parts of our Website may ask you to provide personal information voluntarily: for example, we may ask you to provide your contact details in order to request a demo, register an account with us, to subscribe to marketing communications from us, &/or to submit enquiries to us.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name & last name
- Company name & website
- CV or resume
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies & Usage Data
We may use your Personal Information to contact you with newsletters, marketing or promotional materials & other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
You are under no obligation to provide your Personal Information, with the caveat that your refusal to do so may prevent you from using certain of the Website’s features & services.

Information that we collect automatically
When you visit our Website, we may collect certain information automatically from your device. In some countries, including countries in the European Economic Area, this information may be considered personal information under applicable data protection laws.,
Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) & other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed & links clicked.
Collecting this information enables us to better understand the visitors who come to our Website, where they come from, & what content on our Website is of interest to them. We use this information for our internal analytics purposes & to improve the quality & relevance of our Website to our visitors.
Some of this information may be collected using cookies & similar tracking technology, as explained further under the heading “Cookies & similar tracking technology” below.

Information that we obtain from third party sources
From time to time, we may receive personal information about you from third party sources, but only where we have checked that these third parties comply with GDPR & either have your consent or are otherwise permitted or required to disclose your personal information to us.
The types of information we collect from third parties include general geolocation information to identify what state & country you are visiting our site from & we use the information we receive from these third parties to ensure inquiries & other requests are routed to the appropriate team for processing as promptly as possible.

How does upskillable use this information?

upskillable may use your Personal Information in a variety of ways for the operation of the Website & its Services, including:

To provide and maintain our Service.
To notify you about changes to our Service.
To allow you to participate in interactive features of our Service when you choose to do so.
To provide customer support.
To gather analysis or valuable information so that we can improve our Service.
To monitor the usage of our Service.
To detect, prevent and address technical issues.
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
To personalize our services, such as remembering your information so that you do not have to re-enter it during your visit or the next time you visit the Website or Services.

Who does upskillable share my personal information with?

We may disclose your personal information to the following categories of recipients:

To the Employer or Organization Admin.
To our group companies, third party services providers & partners who provide data processing services to us.
To any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person.
In connection with any proposed purchase, reorganization, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Notice. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
To any other person with your consent to the disclosure.

As stated above, if you are a Candidate or Employee & we are collecting your personal information through the Services, we will be collecting it on behalf of our customers, in accordance with the agreements that we have with them. For further information about how your personal information is shared with third parties, you should contact the relevant Employer or refer to their separate privacy policy.

Retention of Data

upskillable LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

upskillable LLC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United Arab Emirates (UAE) and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Arab Emirates and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

upskillable LLC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Notice & applicable laws. If you are from the EEA, these include implementing the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies, & with our third party service providers & partners. Alternatively, certain of our third party service providers & partners may rely on self-certification to the Privacy Shield Framework for transfers of personal information. The Standard Contractual Clauses & the Privacy Shield Framework require non-EEA companies to protect EEA personal information they process in accordance with European Union data protection law.

Security of data

We use appropriate technical & organisational measures to protect the personal information that we collect & process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. However, please be aware that no physical or technical system is completely secure or immune from outages, losses, attacks, circumvention, design or implementation flaws, & human error. Therefore, we cannot & do not ensure or warrant that the information you transmit to upskillable will not be lost or compromised, either during or after transmission.

You are responsible for maintaining the secrecy of your unique password & account information at all times, to the extent your access includes an account & password.

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR):

If you are a user or website visitor from the European Economic Area (EEA), upskillable LLC legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests & not overridden by your data protection interests or fundamental rights & freedoms. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time & advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

Similarly, if we collect & use your personal information in reliance on our legitimate interests (or those of any third party), which are not already referred to above, we will make clear to you at the relevant time what those legitimate interests are.

If you have questions or need further information concerning the legal basis on which we collect & use your personal information, please contact us using the contact details provided under the “How to contact us” heading below.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. upskillable LLC aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you. To access, update & delete data we store about you, please mail us contact@upskillable.com
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete. To rectify your data, please mail us at contact@upskillable.com
The right to object. You have the right to object to our processing of your Personal Data. To object, please mail us at contact@upskillable.com
The right of restriction. You have the right to request that we restrict the processing of your personal information. To restrict processing your information, please mail us at contact@upskillable.com
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format. To get a copy of your data, please mail us at contact@upskillable.com
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format. To get a copy of your data, please mail us at contact@upskillable.com

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. To protect your privacy & security, we take reasonable steps to verify your identity before granting you account access or making corrections to your information.

Please also remember that if you are a Candidate or Employee whose personal information has been collected through the Service & you would like to exercise your data protection rights in respect of your personal information, you should contact the Employer directly. We will provide assistance to the Employer to respond to your request, where required, in accordance with their instructions & the terms of our agreements with them.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Third Party Services

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy

Assessment Software

Sometimes we use third party assessment software integrated into our system. Upskillable LLC is not liable for the data they collect and use from their part. See their privacy policy to know more about the way they handle the data provided by you.

Innermetrix (IMX)
We use IMX assessment tools in our system. Privacy Policy of Innermetrix can be viewed here. https://innermetrix.com/privacy-policy/
Mettl
Mettl complies with GDPR and their Privacy Policy can be viewed at https://mettl.com/en/privacy-policy/

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Paddle
Paddle complies GDPR and their Privacy Policy can be viewed at https://paddle.com/privacy/

Engagement

For engaging with onsite new Website visitors or existing users, we use a messaging platform named user.com.

User.com This is an all-in-one marketing automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers, reaching them through a wide range of communication channels: email, live chat, chatbot or push notifications. The data we store from user.com fully complies with all the data related policies we have mentioned above. If you want to remove or alter the stored data, please mail us at contact@upskillable.com. Also visit this link to see the privacy policy of user.com https://user.com/en/privacy-policy/

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. One such third party ATS we use sometimes is Breezy HR. You can view their privacy policy here https://breezy.hr/privacy/

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Updates to this Privacy Notice

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

How to contact us?

If you have any questions or concerns about our privacy policy, please mail us at contact@upskillable.com or visit us at:

upskillable LLC
License No: I106730CS
Office 1104
11th Floor, Fujairah Tower
Fujairah
United Arab Emirate (UAE)

upskillable LLC Privacy Policy

itcaan is product upskillable FZCO

Quick Links

Definitions

Service

Personal Data

Usage Data

Cookies

Data Controller

Data Processors (or Service Providers)

Data Subject (or User)

What does upskillable do?

What information does upskillable collect through the Website?

Information that you provide voluntarily

Information that we collect automatically

Information that we obtain from third party sources

How does upskillable use this information?

Who does upskillable share my personal information with?

Retention of Data

Transfer of Data

Security of data

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR):

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

Cookies & similar tracking technology

Cookie Policy

About cookies

How we use cookies

First Party cookies we use:

Third party cookies we use:

Deleting cookies

Third Party Services

Analytics

Google Analytics

Assessment Software

Innermetrix (IMX)

Mettl

Payments

Paddle