Customer Service Representative Assessment

Customer Service Representative Assessment is a 32 minute long assessment that can be conducted online as a pre-employment test or for or for identifying training need requirements.

The assessment is suitable for assessing an individual’s ability, with 0-3 years of experience, to provide efficient services to customers and ensure customer satisfaction.

Skills

Attention to DetailCommunication SkillsCustomer Service OrientationManaging PrioritiesOwnershipProblem ResolutionProcess OrientationStress Management

Job Role

Call Center ExecutiveClient Care RepresentativeCustomer Care ExecutiveCustomer Experience ExecutiveCustomer Success ExecutiveCustomer Support Executive

Industry

AutomobileBPOE-commerceFinanceHealthcareHospitalityIT/ITESManufacturingPharmaRetailTelecom

Functions

MarketingSales

Happy Clients

What customers are saying

Bunyan
With rapid digitization, change and global skills, shortage the need to effectively develop talent is paramount. upskillable helps you to accurately identify your talent skills shortages and then automatically match employees to the right training.
Nabil Tuker
CEO
Hungerstation
We were competing in a very crowded market and needed to grow rapidly by hiring qualified engineers. upskillable allowed us to find qualified people in a fraction of the time.
Hossein Bukhamseen
CTO

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